Welcome to Art Philoso (www.artphiloso.com).
Thank you for choosing to acquire artworks through our platform. To safeguard the rights and interests of both collectors and artists/sellers, please carefully read the following guidelines before making a purchase. Completion of a purchase shall be deemed as your full understanding and acceptance of these terms.
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Artwork Information & Authenticity
- Authenticity: All artworks displayed on this website are created by the artist or are sold with the artist’s authorization. Where applicable, works will be accompanied by a certificate of authenticity and/or artist’s signature.
- Images: Due to variations in photography, lighting, and display screens, online images may differ slightly from the actual work. The physical artwork shall prevail.
- Specifications: Each product page provides detailed information regarding the material, dimensions, and other specifications of the artwork. Please contact the seller prior to purchase if you have further questions.
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Purchase & Payment
- Retail and wholesale:The artist’s original works and related derivative products are offered for both retail and wholesale distribution.
- Order Confirmation: Since artwork availability and information may change and updates may not appear immediately on the website, please contact us to confirm artwork details, price, and delivery method before placing an order. Once sold, artworks are non-returnable and non-exchangeable unless damaged during shipment.
- Payment Methods: We accept multiple secure payment options (including credit card, PayPal, and bank transfer). Please ensure payment is made through legitimate channels.
- Order Validity: An order becomes effective only after payment has been successfully received and confirmed by the seller. If an order cannot be fulfilled (e.g., the artwork has already been sold), the buyer will be notified promptly and a full refund will be issued.
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Shipping & Delivery
- Packaging: All artworks are professionally packaged to ensure safe transportation.
- Delivery Method: Depending on the artwork’s value and material, the seller will arrange shipment via appropriate courier services (domestic/international express or specialized fine art logistics).
- Risk of Shipment: The seller will make every effort to ensure safe delivery. However, international shipping may involve customs duties, delays, or risks beyond the seller’s control. Buyers are advised to consider additional shipping insurance for high-value works.
- Digital Products: Digital products, such as licensing rights (for a specified term) or documentation related to the artwork, shall be deemed delivered and completed upon electronic transmission.
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Customs Duties & Additional Fees
- Import Duties: For cross-border shipments, any customs duties, import VAT, or other charges are the responsibility of the buyer.
- Shipping Fees: Shipping costs are calculated based on the artwork’s size, weight, and destination. Please confirm final shipping costs with the seller before placing your order.
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Returns & After-Sales Service
- Return Policy: Returns or exchanges are not accepted unless the artwork is significantly inconsistent with its description or has sustained shipping damage. Claims must be filed within 48 hours of receipt, accompanied by complete photographic evidence.
- Damage Handling: In the event of shipping damage, please retain all original packaging and notify the seller immediately with photographs. The seller will assist with filing claims to the logistics provider.
- Care Guidelines: The seller may provide general guidance on hanging and preserving artworks. However, the seller shall not be held responsible for damage resulting from improper handling, storage, or display by the buyer.
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Intellectual Property & Usage Rights
- Copyright: The copyright and reproduction rights of the artwork remain with the artist. The buyer acquires only the ownership of the physical work and the right to private display.
- Prohibited Use: Without prior authorization, the buyer may not reproduce, publish, commercially exploit, or otherwise infringe upon the artist’s intellectual property rights.
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Obligations of Seller & Buyer
- Seller’s Obligations: To ensure artworks are authentic and legally sourced, provide accurate information, and offer reasonable after-sales assistance.
- Buyer’s Obligations: To place orders in good faith, complete payment within the agreed time, preserve artworks responsibly, and comply with applicable laws and regulations.
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Disclaimers
- Market Volatility: The value of artworks may fluctuate with the art market. The seller makes no guarantees regarding appreciation or depreciation of value.
- Force Majeure: The seller shall not be liable for delays or failure to perform obligations due to force majeure events, including but not limited to natural disasters, war, policy changes, or transportation restrictions. In such cases, the seller will make reasonable efforts to assist the buyer.
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Governing Law & Dispute Resolution
1. These guidelines shall be governed by and construed in accordance with the laws and regulations of the seller’s location.
2. In the event of a dispute, both parties shall first attempt amicable negotiation. If negotiation fails, the dispute shall be submitted to the competent court in the seller’s jurisdiction.
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✦ Thank you for your understanding and support. We hope your collecting journey with Art Philoso will be both secure and enjoyable.
